Sandy was awesome! When a customer's expectations are MET, that creates customer satisfaction. But when a customer's expectations are EXCEEDED, that creates loyalty. Sandy listened and understood my dilemma and quickly offered a solution. Then we discussed how Zen Planner could be more effectively used at Krav Maga Loveland. She sent a list of ideas that we had discussed so that I could share them with the owner. That, going the extra mile, is very much appreciated.

Richard Kilton, Krav Maga Loveland

Sandy not only solved my problems but helped me be proactive in our setup. She is a fireball and she kept me laughing. I'm in customer service and I have never wanted to call in to rave about service, but Sandy deserves it. I knew the survey would not do her justice.

Hasan Culver

Sandy was excellent! Very responsive and definitely went "above and beyond" in helping with my questions. I really appreciate her professionalism and patience in dealing with my issues. Thanks!

Master Barry Shackelford, Jhoon Rhee Tae Kwon Do

Sandy is professional, informative, patient, helpful, amazing. Truly an excellent human being! She reflects so well on Zen Planner! I am very grateful to have been helped by her. She spent so much time with me and helped me to come closer to getting the hang of this! Thank you Sandy for your intelligence, grace and patience.

Professor David Ginsberg, Ginsberg Academy

OMG.......absolutely blown away with the support I received tonight. Sandy stayed way past her workday to ensure we were up and running. Sandy has got to be one of the greatest employees on the planet. I truly am blessed to have her help us this evening and I really can't believe how she bent over backwards to go through every member.....she is incredible!!! A pay raise would be a great start for Sandy.....but an employee who cares this much is one of a kind.....a promotion would be more appropriate. AWESOME!!!! Thank you Sandy!

Beau Beaucage, New England Fitness

My experience was awesome, not only did she answer all my questions she knew when to interject when I didn't really know what to ask I really enjoyed the time with her it actually was more productive than my first three training sessions.

Sheila Spinks, Plantation Fit Body Boot Camp

Sandy makes my life easy. I wish I could clone her. Thank you for always being there.

Mike Kersten, Clovis Fit Body Boot Camp

Sandy was awesome! When I called I was frustrated to the point I was having back pain. Like a "typical" man refusing to pull over and ask for directions saying he's not lost, I was trying to figure out how to resolve my problem by myself. Sandy fixed my problem within minutes with a calm and reassuring voice, THEN without being asked, noticed my FBBC Dashboard wasn't set up yet and helped me start getting my memberships set up. How awesome is Sandy? Totally awesome! She's definitely my hero of the day! Thanks Sandy! =)

Keith Stafford, Stafford Fit Body Boot Camp

Sandy taught me so much about the features Zen Planner has to offer, I'm really excited about staying with Zen Planner now. She taught me a number of very valuable things such as automations, embedding, and why my mailchimp lists didn't match my Zen Planner groups. She's a very valuable asset to Zen Planner 🙂

Rainbow Pence, Prime BJJ

Sandy is ALWAYS a pleasure to work with. She has all of the up to date information to pass along, and is quick to remedy any issues or answer any questions.

Adam Babin, Power Keg CrossFit

Exceptional service! Sandy helped me set-up a payment system that I had no idea could be done. Raise time!! many thanks!

Wally Baskovich, Body by Wally